Work with On Duty IT
You run your own tech support business. We find the customers, handle the booking, take the payment, and pay you. You decide which jobs you take, when you work, and who else you work for.
Onboarding technicians in Arizona now. Other states are opening in stages.
Why techs work with us
You are not an employee and you are not applying for a job. You are an independent business, and we are the customer pipeline you did not have to build.
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Real jobs, not leads
You never pay for a lead and you never bid against five other people. A job shows up already booked, with the problem described and photos attached, and you decide whether to claim it.
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Your schedule, your area
Turn on the ZIP codes you want to cover and the hours you want to work. Turn them off whenever you like. Pass on any job for any reason, or no reason. Passing costs you nothing.
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You never chase money
The customer pays On Duty IT, and we pay you your share on a set schedule. No invoicing, no awkward conversation at the door, no customer who says they will send it later.
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A booking that opens the door
Customers let you in because they booked On Duty IT, not because a stranger knocked. You get a free photo ID badge the customer can check against the booking. No uniform, nothing to buy, nothing to wear.
How the money works
The customer pays On Duty IT for the job. We keep a percentage and pay you the rest. That percentage covers the advertising that found the customer, the booking system, payment processing, the brand, and support.
- No monthly fee, no signup fee, no lead fee. Nothing to buy to get started and nothing to pay us up front. We only earn on jobs you actually complete.
- Our published prices are suggested prices. They are what we quote customers so nobody gets a surprise. You are free to quote your own price on a job, and free to pass on any job priced at a number you would not work for.
- You are paid as an independent contractor. No tax is withheld, and you get the tax forms you need at the end of the year. What you owe is between you and the IRS.
- Keep your own customers. Work for other companies, other platforms, and your own clients at the same time. We would rather you did. Nothing here is exclusive.
We show you the exact split, the payout schedule, and the full contractor agreement as soon as you apply, before you commit to anything. We do not publish our rates on a page competitors can read.
What you need to join
We set the standard you have to meet. We do not tell you how to do the work.
- Your own tools and vehicle. You are an independent business, so your equipment, your van, and your gas are yours.
- General liability insurance of at least $1,000,000. You upload your certificate once and we remind you before it expires.
- A clean background check and a verified ID. You are going into people's homes, so this one is not negotiable. We pay for it.
- Real skill and real patience. Many of our customers are older. Explaining things kindly matters as much as fixing the problem.
- Respect for customer data. You will sit in front of unlocked machines holding tax returns and passwords. Never copy it, never store a customer's login. This is the one rule that ends the relationship immediately.
- A rating customers stand behind. Keep your reviews above our floor. How you get there is up to you.
How joining works
Five steps. Most of it happens on your phone.
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Apply
Fill out the form at the bottom of this page. It takes about two minutes.
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See the numbers
We email you the full breakdown: the split, the payout schedule, and how you get paid. Ask us anything by reply. No commitment at this point.
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Sign the agreement
A plain-language independent contractor agreement you can read and sign right on your phone.
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Background check and insurance
We run and pay for the background check. You upload your insurance certificate through a link we send you.
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Switch on your area
Choose your ZIP codes and your hours. Jobs in your area start showing up, and you claim the ones you want.
Apply to join
Tell us how to reach you and where you can work. We will be in touch shortly with the full details.
Form not loading? Email us at hire@ondutyit.com and tell us a little about your experience and where you can work.
The fine print, in plain English
Technicians who work with On Duty IT are independent contractors, not employees, and this page is not an offer of employment. You set your own schedule and your own service area, use your own tools and vehicle, decide how the work gets done, and are free to accept or decline any job with no penalty. Our published prices are suggested prices, and you are free to quote your own. You may work for other companies, other platforms, and your own customers at the same time. There is no uniform and nothing to buy from us. You are responsible for your own taxes, licenses, and insurance.