Hello! We’re On Duty IT.
A small, local, one-person tech help service. When you book a visit, the person you talk to is the person who shows up, every time.
Tech help the old-fashioned way
Remember when you could call a local business and a real person answered? That’s us. No call centers, no waiting on hold, no being passed around. Just one friendly, patient technician who comes to your home or business and fixes the problem while you watch.
We believe technology should make life easier, not more stressful. So we take our time, answer every question, and explain things in plain English. There’s no such thing as a silly question here.
Where we work
Arizona, and we come to you.
Home or business, we bring the help to your door. No unplugging cables, no carting your computer across town, no leaving it at a store for a week. You stay comfortable at home, and we do the rest.
Weekend visits available. We work around your schedule.
Paying is easy
Pay securely online when the job is done.
Nothing is due until the work is done. We quote a fair flat rate before we start, and that’s the price you pay. If we can’t fix it, you only pay the $75 service call.
- Credit and debit cards
- No app or account to sign up for
- Receipt emailed to you
We’ll send you a secure payment link as soon as the job is finished.
Our promise to you
- If we can’t fix it, you only pay the $75 service call.
- The price is set before we start. No surprises when the job is done.
- We treat your home with respect. Shoes off if you like, and we tidy up after ourselves.
- Your privacy matters. We never poke around in your files, and we’ll never sell your information.
We’d love to help
Book a visit online, or send us an email. Either way, you’ll talk to a real person.